Privacy Policy – Vydration

We value your privacy. This policy explains how we collect, use, and protect your information when you visit our website or use services provided by Vydration, including in-person, online, and mobile experiences.

By accessing www.vydration.com or engaging with our services, you agree to the practices described below.

Information We Collect -

We may collect non-personal data such as your:

* IP address and domain name

* Browser type and operating system

* Referring website

* Pages you visit on our website

If you communicate with us (e.g., via forms, bookings, SMS, or email), we may collect:

* Name

* Email address

* Phone number

* Medical history and wellness-related intake forms (only if voluntarily provided)

Information We Do NOT Collect-

Vydration does not collect or store Protected Health Information (PHI) directly through our website unless voluntarily submitted through a HIPAA-compliant form or platform. Some data may be collected and stored by third-party vendors (e.g., EMR platforms, telemedicine services). You are encouraged to review their individual privacy policies.

Use of Information-

We use your information to:

* Provide and improve our services

* Confirm and manage your appointments

* Communicate with you about products, services, and promotions (via email, SMS, or calls)

* Respond to inquiries

* Improve user experience on our website

We do not sell or share your personal information for third-party marketing.

Marketing & SMS Communication-

By opting in, you agree to receive:

* Appointment reminders

* Booking confirmations

* Promotional offers

* Health and wellness updates

You may receive SMS or email messages from us. Message frequency varies. Standard message and data rates may apply. You can opt-out anytime by replying "STOP" to any text or clicking "Unsubscribe" in an email.

We will never share your mobile number or message history with third parties for marketing purposes.

Your Rights-

You have the right to:

* Access and review your data

* Request corrections

* Request deletion of your information

* Withdraw consent to marketing at any time

To exercise any of these rights, please email us at [email protected] or contact us at the address below.

Security-

We use industry-standard encryption to protect your data both in transit and at rest. Access to personal data is restricted to staff who require it to provide services. Any sensitive information is stored securely on encrypted systems.

Cookies-

We use cookies to:

* Track website usage

* Improve your online experience

* Remember login or form details

Cookies do not contain personally identifiable information.

Third-Party Links-

Our website may link to third-party platforms (such as booking or medical intake services). We are not responsible for their content or privacy practices. Please review their privacy policies before providing any information.

Surveys & Promotions-

We may occasionally run surveys or contests. Participation is voluntary. Any collected contact or demographic data is used only to administer these promotions and improve services.

Consent-

By using our website or submitting your information to us, you consent to the terms of this privacy policy. Changes to this policy will be posted here. Continued use after changes means you accept those changes.

SMS Terms of Service – Vydration

Consent to SMS

By providing your mobile number, you agree to receive SMS messages from Vydration related to:

* Appointment scheduling & reminders

* Account updates

* Customer service follow-up

* Promotional offers and wellness tips

Opting Out

To stop receiving text messages, reply STOP to any message. To resume, reply START. For help, text HELP or email [email protected].

Message Frequency & Fees -

Message frequency may vary depending on your engagement with Vydration. Message and data rates may apply. Vydration is not responsible for charges incurred from your mobile provider.

Supported Carriers-

Messages can be delivered to most U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages.

Privacy & Security-

Vydration does not share or sell your mobile information with third parties. All messages are securely transmitted, and your mobile data is handled in accordance with our Privacy Policy.